Ice and Dry ice FAQ
Is the dry ice food grade?
Yes, our dry ice is food grade! Although dry ice is commonly used in specialty foods and drinks, we do not endorse its use for this purpose, as there are potential risks involved. Please check out the next question for information on safe handling practices for dry ice!
How to handle and store dry ice?
It is recommended to use gloves and/or tongs when handling dry ice, as it can cause skin burns if touched with bare hands. Store dry ice in a Styrofoam container to reduce sublimation. We offer high quality Insulated Styrofoam shippers for purchase through our website, ideal for storing any temperature sensitive product. It is also important to keep dry ice in a well-ventilated area, as it releases carbon dioxide gas which can be dangerous in confined spaces. Inhaling the vapours can result in serious injury!
How long does dry ice last?
5lb of dry ice kept outside will last around 2-3 hours, depending on temperature. In a cooler, it can last around 15 hours.
Typically between 9am-8pm, but until 10pm On Thursdays, Saturdays, and Fridays.
What is the minimum quantity for delivery?
The minimum quantity for delivery is one bag,
What is the delivery fee?
The delivery fee will vary depending on the size of the order as well as the delivery location. The delivery fee will range between $27-$31. Orders of $95 and above will likely qualify for free delivery! However, if the delivery location is of a particularly long distance, the delivery charge may still apply.
Do you offer returns or exchanges?
Please view the return policy on our website for information regarding returns and exchanges.